The pandemic saw many people staying home and welcoming a furry companion into their lives to help deal with the loneliness and isolation. Here at Sydney Dogs & Cats Home, we saw a large number of companion animals find loving homes during lockdown. However, many people fell victim to puppy scams. This week, November 8-12, is Scams Awareness Week and Companion Animal Network Australia (CANA), whom SDCH is the NSW member, have partnered up with Australian Competition and Consumer Commission (ACCC) to raise awareness around puppy scams.
Puppy scams can cause a lot of heartbreak and anger and unwittingly involved legitimate businesses in Australia. According to ACCC Scamwatch, Australians have lost nearly $300k to puppy scams last year alone, taking advantage of people who have suffered due to the pandemic. Scamwatch reported a spike in puppy scams almost five times higher than the average last year.
This year, ACCC Scam is encouraging all Australians to talk about scams to increase awareness, educate and empower consumers to protect themselves. “During Scams Awareness Week 2021, we encourage pet lovers to talk about puppy scams and learn how to avoid the heartbreak, loss of money and in some cases, potentially having to surrender their pet to the shelter,” said Trish Ennis, National Executive of CANA.
If you are looking to welcome a new pet into your life and want to avoid falling victim to puppy scams, CANA have put together tips to keep in mind:
- Scammers set up fake websites or ads on online classifieds and social media pretending to sell sought-after dog breeds. Email is the only way to contact them.
- Scammers take advantage of travel restrictions that prevent you from travelling to meet the puppy in person. They normally ask for up-front payments via money transfer to pay for the pet and transport it to you.
- Once you pay the deposit, a scammer will find new ways to ask for more money, such as claiming higher transportation costs to get across interstate borders. Unfortunately, once you make the payments, the seller will cease all contact.
- Scam websites can look quite convincing – try not to fall for the adorable puppy pictures they post. To avoid being scammed, only buy or adopt a pet you can meet in person.
- If the price looks too good to be true, it probably is!
- Research the seller online using the exact wording in the ad and do a reverse image search for pictures of the specific puppy to see if you can find matching images or text on multiple websites.
- If you are in doubt, seek advice from a reputable dog breeders association, veterinarian or local animal shelter.
- For tips to avoid fake websites and a list of fraudulent websites, click here.
- For a guaranteed ‘real pet’ to welcome into your family, contact a CANA member in your state here.
If you think you have been scammed, contact your financial institution right away. For more information, visit www.scamwatch.gov.au
If you’re looking for a guaranteed safe way to welcome a new pet into your home, check out the animals looking for a home on our website.




MON-SUN:
02 9587 9611
INFO@SYDNEYDOGSANDCATSHOME.ORG




Last year Vaughn’s fundraising drive earned the attention of local media and public figures who labelled him a ‘local legend’, so many local businesses and neighbours were keen to chip in to help him reach his 2021 target. In total, Vaughn collected $789.90 in monetary donations and 10,101 recyclable drink containers. When returned at Reverse Vending Machines for 10c per container, this raised an additional $1,210.20!
Huckleberry recently had dental surgery including teeth removal, and he is now far more comfortable and even sticks out his tongue – making him look even more handsome. Now that his teeth are sorted, he’s enjoying getting back to grooming and making his fur nice and healthy.



King was one of the Home’s longest-standing feline residents, spending nine months in our care before finding his forever home in March this year.
Shortly after King went into foster care, the Home received an unexpected application from Yvetta, who was interested in adopting King. We organised for Yvetta to meet King via Facetime and she decided instantly he was the right fit for her home. 
Poppy spent a few weeks in a comfy foster home while her eye ulcer resolved. Within two weeks, it had cleared and the swelling had resolved. Her eyes were crystal clear. When Poppy’s surgery day came around, there was a big sense of relief across the Home. All her masses turned out to be harmless and were removed with ease. She had dental surgery to clean up her remaining teeth, and now she has the most adorable tongue-y smile.
Lucky for Poppy, a lovely couple who last year had lost their previous dog, adopted Poppy pre-surgery, without knowing the nature of her mammary lumps. They took a chance on Poppy, committing to caring for her no matter the outcome. Poppy now has a comfy spot on the couch at her new home where she will enjoy the rest of her days, with a family who bonded with her instantly. Her new mum told us, “it’s as if she has lived with us all her life.”
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