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Read heartwarming tales about wagging tails and warmed hearts.

Adventures of Jigglypuff: From Pokémon Battles to a Triumph of Resilience!

Meet our incredible feline friend, Jigglypuff, whose journey has been nothing short of extraordinary! This adorable kitty, not from the Pokémon world, has faced hardships but has emerged as a shining example of resilience.

Upon arriving at Sydney Dogs & Cats Home, we discovered that Jigglypuff had a previously broken leg that had healed improperly, causing discomfort. Our amazing vet team made the tough decision to amputate his leg and the tip of his tail, suggesting he might have had a fierce Pokémon battle before finding his way to us!

During his recovery, Jigglypuff found comfort in a foster home, embracing life as a tripod kitty with determination and courage. This little fighter made an incredible recovery and now showcases his vibrant personality for all to see.

Don’t let his missing leg fool you—Jigglypuff is an unstoppable force of joy! He loves chasing toys and playing with fellow feline friends. We are pleased to share that Jigglypuff found his forever home last month, and he is being showered with patience, understanding, and unconditional love. Jigglypuff’s new family appreciates his unique spirit and provides him with a safe indoor haven, so no more Pokémon battles ensue!

Jigglypuff’s transformation wouldn’t be possible without the unwavering support of our incredible community. Your generosity enables us to provide vital treatment and care to precious creatures like Jigglypuff. Together, we can make a difference!

Published: 4 August 2023

Adoption Success Story: Herbie

Herbie the cat (formerly known as Kawaii), is a feline with a striking panther-like appearance that immediately catches your attention. However, his sweet and affectionate nature is what truly captures your heart. Herbie found himself at Sydney Dogs & Cats Home in November of last year. He required an extended stay to receive treatment for dental disease and address his hyperthyroidism. Once he made a recovery from surgery and his hyperthyroidism was improving, Herbie embarked on his journey to find his forever home.

At the age of 10, the shelter environment was far from ideal for this cat who longed for sunny spots, playful toys, and the warm companionship of a human family. Fortunately, Herbie’s wait for a loving family didn’t last long. In late March, Ella and her family stepped forward and welcomed him into their lives with open arms. The adoption was a perfect fit, especially since they already had another 10-year-old black cat named Gary.

From the moment Herbie joined the family, he and Ella formed a strong bond. Herbie seems to be Ella’s constant companion, following her wherever she goes in the house. Even while Ella works from home, he finds comfort in his cat bed beneath her desk, complete with a cosy heat pack during the winter months.

Living a life of luxury like any cat deserves, Herbie even spends every night sleeping in the human bed with his cat sibling Gary. Apart from looking like a panther, Herbie also has some human tendencies and tucks himself into bed under the blankets and rests his little head on the pillow.

Ella happily reports that Herbie’s presence has had a positive impact on Gary, making him a happier cat. With his funny, cuddly, and chatty personality, Herbie has become an adored member of the family. Ella and her family can’t help but adore him and express how much they love him.

With his panther-like allure and endearing nature, Herbie has found his place in a loving home, making it clear that he was meant to be there all along.

A Haven for Lost and Abandoned Pets

Since its establishment in 1946, Sydney Dogs & Cats Home has been a beacon of hope for Sydney’s lost, abandoned, and neglected pets. Our mission is simple: to provide shelter, nourishment, veterinary care, and an abundance of love to animals in need, with a primary focus on dogs and cats. Whether we reunite them with their owners or help them find new loving homes, our ultimate goal is to bring pets and people together. 

 As Sydney’s sole charity pound and community facility, we open our doors to thousands of pets each year, extending our services across multiple council areas and servicing over a million Sydneysiders. We proudly support the Getting to Zero movement, which means that we don’t place a time limit on any healthy and treatable animal that enters our care. 

 Every day, we see animals with varying levels of need. Some simply require a warm bed and nourishing food to regain their strength and grow, while others need extensive medical intervention. One such case was Alexis, an 8-year-old Border Collie who arrived at our facility in an appalling state. Infested with fleas, plagued by infected and inflamed skin, and suffering from severe itching that resulted in substantial fur loss, Alexis was also severely underweight and extremely fearful. In a heart-wrenching discovery, council rangers found her tied up in a backyard helpless and desperate for treatment, care and love. We can only imagine how long she had suffered in this state. 

As soon as Alexis entered our care, our dedicated team of veterinarians promptly assessed Alexis’s condition and gave her appropriate medication to address her skin issues. Additionally, we provided her with supplements and nutritious food to help her reach a healthy weight for her breed. But soon it became apparent that what Alexis needed most was love and care. That’s when Annie, one of our exceptional foster carers, stepped in and offered Alexis a safe haven. 

 Annie dedicated the first four days to helping Alexis feel secure and loved. Despite initial challenges, such as Alexis’s refusal to eat or take her medication due to fear, Annie tirelessly experimented with a variety of dog-safe foods, from chicken to lamb chops, and ultimately found success with soup. She spent countless hours outside Alexis’s crate, showing her that she was safe and loved. Gradually, Alexis began to trust and feel more confident, eventually emerging from her safe space and blossoming into an entirely transformed dog. 

 Nowadays, Alexis loves her daily walks, eagerly stretching her legs and exploring the neighbourhood and all it has to offer. With a new zest for life, she zigzags around, joyfully sniffing every new scent she encounters, and spends the rest of her days peacefully dozing. Alexis has undergone an incredible change, evolving from a timid and frightened dog into a playful, sassy, and affectionate companion. 

 Our passion for our work is unwavering, but we cannot achieve our goals alone. Providing care for pets in need requires substantial resources, including daily essentials like food, bedding, treats, and toys, as well as funding for vital medications, surgeries, and training. In addition, we are also battling with the challenges of the rising cost of living prices and keeping two temporary facilities operating while we wait for the promised funding from the NSW Government.  Paying for essentials such as utilities and rent has added pressure to already sensitive circumstances.  

Your support can make a tremendous difference in the lives of our animals and wider organisation to continue to allow us to do the important work we do. We invite you to consider making a tax-deductible donation by clicking here. Every contribution, big or small, helps us continue our mission of providing second chances and bright futures for pets like Alexis. 

 Together, let’s make a positive impact on the lives of Sydney’s cherished companions. Join us in creating a world where every pet is given the love, care, and forever home they deserve. 


Published 2nd June 2023

WHS Incident Report

How Does Foster Care Work?

Anyone can foster as long as you are 18 years old or over, live in metropolitan Sydney and have access to your own transport.

You can foster cats, dogs, rabbits or guinea pigs! We provide everything you need and you provide the love.

Simply complete this short form and then we’ll give you a call to discuss.



If you are ready to make a difference in a rescue animal’s life, then don’t delay!


Volunteering with animals is an exciting and rewarding experience and we know you are eager to get started! You may have a lot of questions about what is involved by becoming a volunteer at Sydney Dogs & Cats Home. We have answered your frequently asked questions and compiled some things to consider before becoming a volunteer. If you have further questions, please feel free to email the Volunteer Coordinator at


Our volunteers play a huge part in looking after the animals in our care and demonstrate commitment, empathy, and drive. Volunteering is both fun and rewarding!
As a kennel hand/cattery volunteer, almost all tasks are shared across staff and volunteers, except for ‘staff only’ tasks. From cleaning to dog walking and kitty cuddles, we share it all!


  • Kennel hand/cattery assistant
  • Reception and administration duties
  • Community events and programs
  • Foster caring (if you are interested in becoming a foster carer, please also fill out the foster carer form)
  • Animal transport
  • Adhoc projects (such as IT, handy-work etc)


Sydney Dogs & Cats Home is Sydney’s only charity impounding facility, as well as being an animal rehoming shelter. You may encounter some potentially confronting animal welfare situations at our shelter. Please consider the emotional aspect of working in an environment such as this, before committing to a volunteer position.


We regularly offer student placements at our kennels in Austral. This is suitable for anyone completing TAFE Animal Studies certificates or anyone doing university courses in animal care/veterinary sciences. Placements may be negotiated as 5–10-day blocks or extended ongoing weekly or fortnightly shifts.

Once you have completed an Expression of Interest, please contact the Volunteer Coordinator if you require any further information about a possible placement opportunity.


We ask all volunteers to commit to the shifts/events or tasks they have agreed to, communicating any changes or cancellations in advance

Our kennel/cattery volunteers are asked to commit to at least one shift per fortnight for a period of 4 months. This ensures that volunteers gain the necessary skills to become trusted members of our team and are able to provide the best care for our residents. More shifts are possible, depending on availability as well as the capability of an individual to perform tasks in a fast-paced environment.

We have a regular weekly roster for Volunteer Animal Care and Reception assistants. The kennel shifts are 8.30am to 12.30pm and 12.30pm to 4.30pm, while the cattery shifts are 8.30am-12noon. Reception shifts are 10am-3pm. One-off events and ad hoc projects are arranged as they happen.


Sydney Dogs & Cats Home regards the security of personal information as a priority and will endeavour to protect it at all times. You may request access to your personal information held by Sydney Dogs & Cats Home at any time by contacting the Home on (02) 9587 9611. We will add your name and contact details to our database, and we communicate with volunteers via email and a closed volunteer Facebook page/Whatsapp group.


  1. Complete an Expression of Interest Form.
  2. Your form will be matched against our shelter’s needs relevant to availability and commitment. Not everyone will match our needs – we thank you in advance for your patience, as our volunteer coordinator works through the logistics.
  3. Within 1-4 weeks of your application, if your form is matched, you’ll be asked if you’re still available and invited to attend a 4-hour induction (a trial shift). This shift includes an information session with details on our history and future plans, who we are and what we do.
  4. During your induction, we work through several of the most common tasks to give you a good feel for a volunteer shift. This may include cleaning, animal enrichment time, covering relevant policies and procedures, general house rules and WHS (Work, Health & Safety) requirements.
  5. If successful, including that you enjoy your trial shift, we sign you up as a volunteer or student placement. We ask you to confirm your availability for future shifts and contribute $30 to cover the cost of a volunteer t-shirt.
  6. Before commencing your first shift, you will need to read our Volunteer Manual, sign all relevant pages, sign a Volunteer Agreement and provide (to sight) a photo ID.


We are deeply grateful for the support of our Volunteers and applicants. Please be aware it may take us up to 4 weeks to respond to your volunteer application for the first round. After that time, we may reach out to you again within 4-12 weeks to see if you’re still interested and available.

We appreciate your patience and encourage you to get in touch with other local animal rescue groups to enquire about volunteer opportunities.

Ready to become a volunteer?

Bright Future for Bailey

Beautiful Bailey is the sweetest and happiest boy and it’s hard to believe he found himself in a shelter. While Bailey has such a large smile and happy personality, the first thing that stood out about Bailey when he walked through the doors of the Home was that you could barely see his eyes. Bailey was suffering from double entropion. This occurs when the eyelid rolls inwards, and the eyelashes irritate the eyes. Imagine having sand in your eyes all the time, this is the feeling that poor Bailey had been experiencing. His level of pain and uncomfortableness that was so bad, he chose not to open his eye.

Bailey underwent a delicate and life-changing surgery to correct the entropion and make him a lot more comfortable and pain-free. He has recovered well and is enjoying seeing much more clearly and without pain and has shown more of his happy personality. Bailey had spent his time in the Home being a customer care mascot, keeping our customer care team company in reception and greeting any visitors to the Home and has enjoyed some time in foster care.

He recently had his final checkup with our vet team who are happy with how well his eyes have healed!

It is no surprise that Bailey has found his forever home so quickly after recovering from surgery! With such a kind nature and happy personality, Bailey recently went to a forever home where he will get to play and be spoilt by 4 human siblings!

Congratulations Bailey! Here’s to looking to your bright and clear future!

Foster Carer Tips & Tricks

Foster Carer FAQ

How can I apply or enquire about fostering?       

Easy. Just complete the Foster Sign-Up Form HERE.

What is provided when fostering?

Everything! We can give you everything you need to care for your foster pet.

How long do people foster an animal?

That totally depends on the animal and their situation. Some are short (eg. 2 weeks) others are longer (eg. 4 months). We will discuss this with you after you complete the Foster Sign-Up Form HERE.

Who can become a foster carer?

Everyone! Well almost everyone. You do need to be 18 years or older and live in metropolitan Sydney. We also ask that you have a car so that you can transport the foster animal in case of an emergency.

What if I want to adopt my foster animal?

Go for it!!! We love to see our foster carers adopt. Let the friendly staff at Sydney Dogs & Cats Home know you’d like to adopt ASAP. We can then make sure the animal is removed from our website and begin the adoption process with you!

Can I foster if I already have another animal at home?

Definitely. We have many social animals coming through our door that would love a foster sibling.

Can I foster if I have children?

Sure. Kid’s can be great foster assistants. When we match you with a foster animal, we will ensure that the animal is child friendly.

Can I foster a dog if I live in an apartment?

Yes. Many dogs live happy lives in apartments. We will match you with a foster dog who we think would enjoy that environment.

Can I foster just for a few weeks?

Yes. We have many different animals in different situations. Some just need a couple of weeks in foster.

Where do I need to take my foster animal for medical appointments?

Our vet clinic is based in Strathfield South.

Foster Carer Highlight: Monica

Why foster a rescue animal?

There are so many reasons to consider welcoming a rescue animal into your home. Perhaps you can’t commit long-term to an animal but want the companionship that only a pet can bring, maybe you want to help free up some space at the already at-capacity shelters in your area and give a rescue animal an environment they can decompress and relax in.

For Monica, there are many rewarding sides to being a foster carer. Monica and her husband have been fostering for close to 3 years at Sydney Dogs & Cats Home as well as volunteering her time around the shelter. While animal shelters aren’t always a great environment for an animal to be in, Monica notes that without them, many animals could end up on the street or on death row. “We took rescue animals on because the shelter environment can sometimes be a detriment to them, but you don’t give up.”

For Monica, being a foster carer has its rewarding sides such as seeing pets who are often frightened, stressed and nervous or lacking training, bloom into wonderful family pets. She says, giving pets the opportunity to learn, who may have come from less-than-ideal circumstances is a challenge she is willing to take on.

Monica has been fostering Alice the cattle dog, the Home’s current longest resident. Alice has come leaps and bounds from the young dog who came into this world during a global pandemic and didn’t receive the training, socialisation and enrichment she needed to become the best dog she could be. But Monica and her husband opened their home to Alice and have committed to guiding her and standing by her until she finds her forever home.

Monica says, “The reward is witnessing their transformation while they are with you. Then you get a call saying someone wants to adopt them. It’s time to say goodbye but knowing that you have prepared them for their new home is rewarding.”

It is because of our wonderful foster carers like Monica that many of our pets go on to find their forever homes and go on to live their best lives! We couldn’t do what we do without them!

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