The health and safety of our community, staff, volunteers and animals is our highest priority at all times. In light of the evolving COVID-19 stay at home orders affecting Greater Sydney, we have implemented the following temporary measures for our organisation to ensure the safety of our community, in line with directives provided by NSW Health agencies.
Sydney Dogs & Cats Home will be temporarily closed to the public for all non-essential services. Please be assured that our animals are still receiving high-quality care from our shelter staff during this time. This closure is to help minimise the amount of risk and exposure to our team and the wider community.
To ensure that we can continue to deliver our Mission, including adhering to our legal obligations to protect the welfare of animals in our care at all times, we have implemented the following measures:
- Appointments may only be made for the following contactless services:
- reclaim of lost but found pets
- adoption finalisations
- Covid Safety practices will apply at all times
- Customers can make an appointment with staff by phone on 9587 9611
If you recognise your lost pet on our website, please phone our team. The reclaim process will then be conducted over the phone. Please do not go to our shelter until your contactless reclaim appointment is confirmed.
If you’re interested in adopting a specific animal, please fill out an adoption form online and wait for our team to get in touch. The adoption process will then be conducted over the phone and via FaceTime. Please do not go to our shelter. If approved for adoption, an animal care team member will arrange contactless adoption finalisation and transport option, ensuring all physical distancing measures are adhered to.
NSW Government – the NSW Department of Primary Industries have clarified that you can leave your home when COVID-19 movement restrictions are in place to provide care to an animal.
Sydney Dogs & Cats Home is closely monitoring the evolving situation of the Coronavirus (COVID-19) and will continue to follow the directives of the lead public health agencies, including NSW Health and the Australian Department of Health.
We thank our community for their patience and cooperation during this challenging time. For more information about Covid-19, please visit https://www.nsw.gov.au/covid-19/rules
Last Updated 15/07/2021