CONTACT US

If you need to reclaim your lost pet, please call us on 9587 9611 during phone hours. For all other enquiries, please use the form below.

PHONE HOURS

MON – SUN: 9:30 AM – 3:30 PM
PH: 02 9587 9611

OPENING HOURS (FOR ESSENTIAL RECLAIM APPOINTMENTS ONLY)

MON – SAT 9:30 AM – 3 PM
SUN: 9:30 AM – 1 PM

SURRENDERS: We are a council pound service that primarily takes pets brought in by council rangers. We occasionally accept surrenders when we have capacity. Unfortunately, we are at full capacity and are unable to accept surrenders at this time. You can find a list of rescues by clicking the button below to see who may be able to assist you. Thank you.

Find answers to frequently asked questions about our services, policies, and what to do if you find a stray animal or young kitten by clicking the button below.